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Tag: Kayako

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使用kayako 4.0 创建 模块出现 SWIFT_Module::RetrieveSetupDatabaseObjectUse Kayako 4.0 to create modules shows SWIFT_Module::RetrieveSetupDatabaseObject

[User Error]: #0 /home/daniel/customer.topcmm.com/htdocs/helpdesk/__swift/modules/core/admin/class.Controller_Module.php(181): SWIFT_Module::RetrieveSetupDatabaseObject(‘customer’) #1 [internal function]: Controller_Module->Install(‘customer’) #2 /home/daniel/customer.topcmm.com/htdocs/helpdesk/__swift/library/MVC/class.SWIFT_Controller.php(335): call_user_func_array(Array, Array) #3 /home/daniel/customer.topcmm.com/htdocs/helpdesk/__swift/library/Module/class.SWIFT_Module.php(164): SWIFT_Controller::Load(Object(SWIFT_Interface), Object(SWIFT_Module), Object(SWIFT_Router), false) #4 /home/daniel/customer.topcmm.com/htdocs/helpdesk/__swift/library/class.SWIFT.php(765): SWIFT_Module->ExecuteController() #5 /home/daniel/customer.topcmm.com/htdocs/helpdesk/__swift/library/class.SWIFT.php(919): SWIFT->Initialize() #6 /home/daniel/customer.topcmm.com/htdocs/helpdesk/__swift/swift.php(154): SWIFT::GetInstance() #7 /home/daniel/customer.topcmm.com/htdocs/helpdesk/admin/index.php(28): require_once(‘/home/daniel/cu…’) #8 {main} Invalid data provided (library/class.SWIFT.php:768) 出现这个问题是因为 文件名不能出现大写,如下例子 如果你的配置文件名是这样的 class.SWIFT_SetupDatabase_Customer.php 就会出现这个错误,将此文件名称改为 class.SWIFT_SetupDatabase_customer.php 就是将Customer -> customer 这样这个错误就消失了. 不知道对你们有没有帮助呢 [User Error]: #0 /home/daniel/customer.topcmm.com/htdocs/helpdesk/__swift/modules/core/admin/class.Controller_Module.php(181): SWIFT_Module::RetrieveSetupDatabaseObject(‘customer’) #1 [internal function]: Controller_Module->Install(‘customer’) #2 /home/daniel/customer.topcmm.com/htdocs/helpdesk/__swift/library/MVC/class.SWIFT_Controller.php(335): call_user_func_array(Array, Array) #3 /home/daniel/customer.topcmm.com/htdocs/helpdesk/__swift/library/Module/class.SWIFT_Module.php(164): SWIFT_Controller::Load(Object(SWIFT_Interface), Object(SWIFT_Module), Object(SWIFT_Router), false) #4 /home/daniel/customer.topcmm.com/htdocs/helpdesk/__swift/library/class.SWIFT.php(765): SWIFT_Module->ExecuteController() #5 /home/daniel/customer.topcmm.com/htdocs/helpdesk/__swift/library/class.SWIFT.php(919): SWIFT->Initialize() #6 /home/daniel/customer.topcmm.com/htdocs/helpdesk/__swift/swift.php(154): SWIFT::GetInstance() #7 /home/daniel/customer.topcmm.com/htdocs/helpdesk/admin/index.php(28): require_once(‘/home/daniel/cu…’) #8 {main} Invalid data provided (library/class.SWIFT.php:768) This problem occurs because the File name should not write by uppercase,For Example If your file name is  class.SWIFT_SetupDatabase_Customer.php ,it occurs,Change name to  class.SWIFT_SetupDatabase_customer.php ,It would be OK. just change Customer to customer ,problem disappear.Does it help you? (2476)

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